Request an Account Upgrade
While the vast majority of templates and features are available with a free account, there are additional templates and features (the ability to save edited templates, 12-month download history) that we only provide to verified government agencies, to clients of Apex Mobile and, to a few partner organizations.
If you would like to be considered for a free “Verified” account, please send an email to verifications@civicsocial.com from the email address that you registered your free account with (it must be a government agency email address) and include your agency name, your position/role, and a phone number that we can reach you at. Please allow up to 5 business days for us to reach out. If you don’t hear back from us, feel free to send a follow-up notice.
Beyond our “Free” and “Verified” account levels, we also have a “Premium” account level that is currently only available to our Apex Mobile clients and a few partner organizations. We provide additional templates to this group as well as provide access to source PSD documents to allow for complete customization of selected templates. There will be no limit to the files listed download history or to the number of saved templates that “Premium” accounts can save.
We do anticipate opening up our “Premium” level as a paid service in the future as we add more resource-intensive features. But, rest assured, you’ll be getting the vast majority of what we offer as a “Verified” government agency.